Cookie and Privacy Policy
Updated: March 31, 2020
 
WELCOME TO RE-SPIN!
 
Re-spin, LLC, a Delaware Limited Liability Company, (“Re-spin”, “we”, “our” or “us”) and privacy contact email [email protected], operates the website located at the URL www.Re-spin.com (together with any other online and mobile websites, services, and applications branded as Re-spin, including, without limitation, the Re-spin Mobile App , as defined in our Terms of Use), referred together in this Privacy Policy as “Site” or “Sites”).
 
SCOPE OF POLICY
 
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the collection and use of the personally identifiable information you submit on our Sites. For certain offerings on our Sites, there may be additional notices about information practices and choices. Please read those additional privacy disclosures to understand how they apply to you.
 
This Privacy Policy explains how we collect, use, disclose and manage your personal information that you provide to us when using the Site or otherwise, as well as our privacy practices. This Privacy Policy applies, without limitation, to any individual or entity that (i) uses the Site, (ii) creates an Account (as defined in our Terms of Use), or (iii) otherwise provides any personal information to us.
 
WHEN YOU ACCESS OR USE THE SITE, OR OTHERWISE PROVIDE ANY INFORMATION TO US, YOU AGREE TO THIS PRIVACY POLICY, INCLUDING THE MANNER IN WHICH WE USE YOUR INFORMATION, WHETHER OR NOT YOU HAVE AN ACCOUNT WITH RE-SPIN. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE SUBSEQUENTLY MAKE TO THIS PRIVACY POLICY, YOU MUST IMMEDIATELY STOP USING THE SITE OR OTHERWISE PROVIDING ANY INFORMATION TO US.
 
The Site contains links to other websites. This Privacy Policy does not apply to information collected on or through any such third party websites. We are not responsible for the privacy practices of such third parties or the content of their websites. Such third parties have their own privacy policies and you should review those privacy policies to determine their privacy practices.
 
THE INFORMATION WE COLLECT
 
We collect the following information:
 
 
HOW INFORMATION IS COLLECTED
 
We collect information through one or more of the following ways:
 
 
Location information: We collect information about your location based on:
 
We (and our service providers) use your Location Information to provide you with customized nearby services or value-added services (including marketing) that we think you’d like. Where possible, we may also use Location Information to enhance or localize content and services that you use. If you do not wish to share your GPS location with us, you can switch off GPS functionality on your mobile device. If you otherwise wish to withdraw you consent to us using cell ID data and GPS data, email us at [email protected]
 
Certain portions of the Site require that you register for an Account before being able to access them. On those portions of the Site that require registration, we collect information to create your account, as well as to determine specific content, products and services that will be of particular interest to you. By collecting and maintaining accurate information, we learn more about your interests and needs and are better able to provide you with such content and with offers for such products and services.
 
HOW WE USE THE INFORMATION COLLECTED
 
We use the information we collect:
 
We store or transfer your credit/debit card data in order to more easily provide services to you. If such credit/debit card and other billing information is collected and/or stored, such credit/debit card and other billing information will be collected and transferred over a secure connection in accordance with applicable regulatory requirements, and is used only for processing underlying transactions.
 
Where you have consented (or not opted out, as applicable), we add your information to our databases to contact you through future emails, postal mailings and SMS text-messaging regarding site updates, upcoming events, new products and services and/or the status of orders placed online. We do not currently use geolocation for purposes of tracking your location when you use the Site, but we reserve the right to do so in the future in order to better target product and service offerings and other information to you.
 
When you sign up for an account with us, we will send you a welcome email. We will also communicate with you in response to your inquiries, to provide any services you request, to provide newsletters or other updates that you request and to manage your account. In addition, when you register an Account with us, you can consent to our contacting you by email and to receiving our email subscriptions, editorial emails and advertorial emails (see below) from us. If, at any time, you no longer want us to contact you by email and/or receive our email subscriptions, editorial emails and advertorial emails, you can opt out of these functions by changing the preferences in your Account. You can contact customer service by email, telephone or postal mail at the contact information listed below to assist you with any such changes to your Account.
 
If you have an Account with us, then from time to time, and in addition to emails or email subscriptions sent by us, we will send you emails that contain advertising or other content sponsored by third party retailers or businesses (“advertorial emails”). These advertorial emails are clearly marked as such in the subject line and a note at the top of the article itself. The content is paid for by our sponsors and does not reflect the opinions of our editorial staff. If you prefer not to receive these emails, you can deactivate your Account or otherwise opt-out as provided in the “Opting Out” section of this Privacy Policy below. We send advertorial emails on behalf of the third party sponsors. We do not share your personally identifiable information with such sponsors, except as otherwise provided in this Privacy Policy, but we can sell or share aggregate, non-personal information with such sponsors for any legally permissible purpose.
 
SHARING OF INFORMATION COLLECTED WITH THIRD PARTIES AND DISCLOSURE
 
We reserve the right to rent or sell the information we collect from you to third parties.
 
We also share your information with certain third parties in other circumstances, including when complying with legal process, preventing fraud or imminent harm and/or ensuring the security of our network and services.
 
We will share personally identifiable information with our agents and contractors may have access to help carry out the services they are performing for us.
 
We will share certain of your information with third parties for the purposes of fulfilling orders for products or services placed by you. We will share your credit/debit card data only with those directly involved in the processing of the underlying transaction, and who maintain appropriate security measures designed to safeguard such information.
 
We will also share certain of your information with affiliates and third parties for the purposes of providing you with newsletters or other communications. If we share personally identifiable information with such unaffiliated third parties for their own marketing purposes, we will provide you with an opportunity to opt out or block such uses.
 
When we use third parties to assist us in collecting and/or processing your personal information, we typically request that they comply with this Privacy Policy and any other appropriate confidentiality and security measures. However, we make no representation or warranty that such third parties will comply with any such request.
 
We will provide you with direct access to functionality from other third parties, including Facebook, Twitter, Instagram, YouTube, Pinterest, Spotify, advertising networks and others. The placement of social media widgets, or advertising units on the Website can permit these third parties to see information about you and your activities via cookies, web beacons and other technologies they place and/or access on your browser or device, even if you do not interact with them.
 
We sometimes may offer content or programs (e.g., contests, sweepstakes, promotions, applications or social network integrations) that are sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the activity. We have no control over these third parties' use of this information. The Site will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.
 
We also use and disclose your information to parties connected with the contemplated or actual financing, insuring, sale, assignment or other disposal of all or part of our business or assets, including for the purposes of determining whether to proceed or continue with such transaction or business relationship or fulfilling any records or other reporting requirements to such parties. Other than to the extent use and disclosure is pursuant to a court order, we will require such parties and successors in interest to treat your information in accordance with this Privacy Policy and to use and disclose it only for the purposes for which it was collected.
 
In the event that we go through a business transition, such as a merger, acquisition or sale of our assets, your personal information will likely be among the assets transferred. You will be notified of any such change in ownership or control of your personal information. We transfer your information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
 
We reserve the right to release information to law enforcement or other governmental officials as we, in our sole discretion, deem necessary to comply with applicable law.
 
USE OF WEB TECHNOLOGIES
 
Cookies
 
A cookie is a small text file that is stored on a user’s computer for record keeping purposes. We use cookies on the Site. We link the information we store in cookies to personally identifiable information that you submit while on the Site. We use both session ID cookies and persistent cookies. A session ID cookie expires when a browser is closed. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on the Site. You can remove the persistent cookies by following the directions provided in your internet browser’s “help” file. If you reject cookies, you can still use the Site but your ability to use particular areas of the Site will be limited.
 
Tracking Pixels/ Web Beacons
 
We employ a software technology called tracking pixels (a/k/a web beacons/web bugs/clear gifs) that enables us to better manage the content on the Site by informing us what content is effective. Tracking pixels are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of visitors to a website. In contrast to cookies, which are stored on a user’s computer hard drive, tracking pixels are embedded invisibly on website pages and are about the size of the period at the end of a sentence. We do not tie the information gathered by tracking pixels to your personally identifiable information.
 
We use tracking pixels in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see the “Opting Out” section of this Privacy Policy below.
 
Log Files
 
As is true of most websites, we gather information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track the movements of users around the Site and to gather demographic information about our user base as a whole.
 
What types of cookies and other Web Technologies do we use and how do we use them?
 
The types of cookies and similar technologies used by us and our partners in connection with the Site can be classified into one of five categories, namely ‘essential Website cookies’, ‘functionality cookies’, ‘analytics and performance cookies’, ‘advertising cookies’, and ‘ social media cookies’. Cookies do a lot of different tasks to ensure you enjoy your visit to our Site, for example, they are used to remember your preferences on our Site, to help you navigate between pages more efficiently, to enable you to log into your account more easily and to make sure the adverts you see on our Site are relevant to you and your interests. We have set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.
 
You can block these cookies and similar technologies by changing your browser setting. However, in relation to those that are essential for the operation or improve the functionality of the Site, this may impact your use of the Site.
 
Type of Cookie
What it Does
Cookies necessary for essential Website purposes
These cookies are essential to provide you with the Site and any services available through this Site and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.
Functionality Cookies
Functionality cookies record information about choices you’ve made and allow us to tailor the Site to you. These cookies mean that when you continue to use or come back to the Site, we can provide you with our services as you have asked for them to be provided.
 
These cookies allow us to:
  • Save your location preference if you have set your location on your homepage;
  • Remember settings you have applied, such as layout, text size, preferences, and colors;
  • Show you when you are logged in; and
  • Store accessibility options.
Performance Cookies
We use performance/analytics cookies to analyze how the Site is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the Site.
 
These cookies allow us to:
  • Better understand our Site visitors so that we can improve how we present our content;
  • Test different design ideas for particular pages, such as our homepage;
  • Collect information about Site visitors such as where they are located and what browsers they are using;
  • Determine the number of unique users of the Site;
  • Improve the Site by measuring any errors that occur; and
  • Conduct research and diagnostics to improve product offerings.
Advertising and Targeting Cookies
As you use our Site, you will notice that it features advertising. We allow third party companies, including advertising companies, to place cookies on our Site.
 
These cookies enable such companies to track your activity across various sites where they display ads and record your activities so they can show ads that they consider relevant to you as you browse the Internet.
 
Cookies also allow us and third parties to know whether you have seen an ad or a type of ad, and how long it has been since you’ve last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads.
We can use information from one device to help personalize your experience on another device.
Social Media Cookies
On some pages of our Site, third parties that provide applications through our Site will set their own cookies in order to track the success of their applications or customize applications for you. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used by us. [Some pages of our [Site] will also contain embedded content, such as video content from YouTube, and these sites will set their own cookies.]
 
These cookies are used when you share an article using a social media sharing button on our Website (e.g., Facebook, Twitter, or Google Plus) as the social network that has created the button will record that you have done this. If you are logged in to your account with the third party, the third party will be able to link information about you with your actions via cookies.
 
In addition to the cookies we use on our Site, we also use cookies and similar technologies in some emails and push notifications which enable us to understand whether you have opened the email and how you have interacted with it. If you have enabled images, cookies will also be set on your computer or mobile device and will also be set if you click on any link within the email.
 
FOR US USERS: MANAGING COOKIES AND WEB BEACONS AND DO NOT TRACK
 
By accepting this Privacy Policy, you specifically agree to our use of cookies and Web beacons as described herein. When you use the Site, you may have set your browser or other means used to access the Site to send “do not track” requests to us. Additionally, by setting your Web browser to display HTML emails as text only, you may be able to prevent the use of some Web beacons. Please consult the "Help" section of your browser for more information. However, at this time, we do not respond to such “do not track” requests, although we may choose to do so in the future. We continue to review new technologies and may adopt a standard once one is created.
 
SECURITY
 
We take reasonable precautions to protect the confidentiality and security of your personally identifiable information by using industry recognized security safeguards. Unfortunately, no method of transmission over the Internet is completely secure. Therefore, while we strive to protect your personally identifiable information within industry standards, we cannot guarantee its absolute security.
 
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personally identifiable information. Our security procedures mean that we will occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer/mobile device. We ask you not to share your password with anyone.
 
NO INFORMATION COLLECTED FROM CHILDREN
 
The content and services provided by us or our affiliates, sponsors and advertisers, including without limitation the Site, are not intended for anyone under the age of 18 and you should not access such content or services if you are under the age of 18. No information is knowingly collected or retained from children under the age of 13, nor is any such information knowingly used for any marketing or promotional purposes whatsoever, either inside or outside the Site. No part of the Site is designed to attract anyone under the age of 13. Children are not eligible to use any services provided by us and we ask that children under the age of 13 not submit any personal information to us or visit the Site.
 
THIRD PARTY AD SERVER NETWORKS
 
Our Site uses third parties such as network advertisers to serve advertisements on our Site and traffic measurement services to analyze traffic on our Site. Network advertisers are third parties that display advertisements based on your visits to our Site and other websites you have visited. Third party ad serving enables us to target advertisements to you. Our Site’s third party ad network providers, the advertisers, the sponsors and/or traffic measurement services can themselves set and access their own cookies and other technologies on your computer and track certain behavioral information regarding users of your computer via an IP address or other device identifier. These third party cookies and other technologies are set to, among other things: (a) help deliver tailored advertisements to you; (b) prevent you from seeing the same advertisements too many times; and (c) understand the usefulness to you of the advertisements that have been delivered to you. Note that any images (or any other parts of a web page) served by third parties in association with third party cookies can serve as web beacons, which enable third parties to carry out the previously described activities. Third party cookies, web beacons and other third party technologies are governed by each third party’s specific privacy policy, not this one.
 
YOUR CHOICES
 
To opt out of third-party tracking on our Website use the following tools:
 
You can opt out of the Ad Tech Network by clicking http://www.youronlinechoices.com/opt-out-interface.
 
If you would like to opt out of having interest-based information collected during your visits to our Site or other sites, both the National Advertising Initiative (the “NAI”) and the Digital Advertising Alliance (the “DAA”) offer opt out tools to assist you in managing your choices. Click http://www.networkadvertising.org/choices/ to visit the NAI opt out page and click http://www.aboutads.info/choices/ for the DAA opt out page.
 
You can visit http://www.networkadvertising.org/understanding-online-advertising/ to learn more about interest-based advertising and your choices regarding having this information used by third parties and your “opt out” choices. Opting out through the DAA or the NAI only means that those DAA or NAI members will no longer be able to deliver targeted content and/or ads to you, which will affect our Site as well as other unaffiliated websites, but does not mean you will no longer receive any targeted content and/or ads. Also, if your browsers are configured to reject cookies when you visit these opt out pages, or you subsequently erase your cookies, use a different computer or change web browsers, your opt out choices could not (or could no longer) be effective.
 
OPTING OUT
 
Uninstalling a Mobile Application. If you no longer wish to have any information collected by the Site, you may uninstall the application by using the standard uninstall processes available on your mobile device or via the mobile application marketplace or network.
 
Marketing Communications. We provide you with an opportunity to express your preferences with respect to receiving certain marketing communications from us or from unaffiliated third parties. If you ever decide in the future that you would like to update these preferences, (i) you may log into your account if you have created an account with us at one of our Sites to adjust your settings, (iii) you may follow the “unsubscribe” instructions provided in any marketing email you receive from us, you may send us an email at Email Address and we will edit your preferences accordingly, or you may opt-out of targeted advertising as set forth in the Ad Servers section above. If you previously chose to receive push notifications on your mobile device from us but no longer wish to receive them, you can manage your preferences either through your device or app settings, depending on the type of device.
 
CALIFORNIA RESIDENTS - YOUR CALIFORNIA PRIVACY RIGHTS
 
If you are a California resident, under California Civil Code Section 1798.83, you may request information about our practices related to disclosing your personal information to certain third parties and/or opt-out of our sharing of your information with unaffiliated third parties for the third parties’ direct marketing purposes. Please send your request (along with your full name, e-mail address, postal address, and the subject line labeled “Your California Privacy Rights”) by email at: [email protected].
 
PRIVACY POLICY UPDATES
 
We reserve the right to change this Privacy Policy at any time, so please review it on a regular basis. Any changes made to this Privacy Policy will be posted here and we will notify you of any material changes. The date stamp at the top of the page represents the last day this Privacy Policy was updated. If you have questions about this Privacy Policy, you can contact us at [email protected] By maintaining an Account with us, or by using or accessing any services provided by us or the Site, you will be deemed to have acknowledged our Privacy Policy.
 
HOW YOU CAN ACCESS OR CORRECT INFORMATION
 
If your personally identifiable information changes, or if you no longer choose to use our services or the Site, you can contact customer service by email, telephone or postal mail at the contact information listed below to assist you with changes to your Account. To the extent your Account closes or becomes inactive, we will continue to protect your information as described in this Privacy Policy. To help protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
 
DATA RETENTION
 
We will retain your information as long as needed to enable you to access the Site or otherwise interact with you, and for as long as you or we can bring a legal claim. After you have terminated your use of our services, we may store your information in an aggregated and anonymized format.
 
INTERNATIONAL USERS
 
Re-spin is based in the United States, with our servers and offices headquartered in the United States. Please be aware that information you provide to us or that we obtain as a result of your use of the Site, an Account, or any services provided by us will be processed and transferred to, and be subject to the laws of, the United States. The privacy and data protection laws in the United States will be different from similar laws in your country of residence. By using the Site or an Account, or by providing us with your information, you consent to the collection, transfer, storage and processing of information to and within the United States. If our cookies or other software detects IP addresses located in a country outside the United States, we reserve the right to deny access to any and all of our services.
 
EU USERS
 
If you are in the EU, you have certain additional rights and protections under the law regarding the collection and processing of your personal data.
 
Legal Basis for Processing
 
If you are in the EU, we will collect and process your personal data:
 
Recipients
 
We share your information with selected recipients. These categories of recipients include:
 
Data Subject Requests
 
If you are a user in the EU, you have the right to access personal data we hold about you and to have certain personal data corrected or erased. You also have the right to data portability, and to restrict certain processing of your data in certain circumstances. You also have the right to complain to your data protection authority if you have any complaints about how we process your personal information. You have the right to object to our processing of your personal data at any time, and you can withdraw your consent to marketing at any time.
 
To make any of these requests please email [email protected] We will respond as soon as practicable and no later than one month after receipt of your request. We will request proof of identification to verify your identity. We reserve the right to deny or restrict fulfillment of your request in certain cases, such as when your access to data places another individual’s privacy rights at risk, or the continued processing or your data is necessary to comply with a legal obligation. If so, we will notify you of the reason(s) for this denial.
 
Questions or Complaints
 
In the event that you have a concern about our collection and processing of your data, please contact us first at [email protected] and we will do our best to fix it. You also, have the right to lodge a complaint directly with your local supervisory authority.
 
CALIFORNIA RESIDENTS
 
The table below explains the categories and sources of information we may collect, the purpose for that collection and the categories of third parties with whom we may share that information.
 
Category
Purpose of Collection
Disclosed to Third Parties
User provided information (e.g. identifiers, such as first and last name, email address, phone number)
We use this information to provide the services you request, fulfill your product orders, answer and manage your questions or complaints, provide you with information you request, for advertising and marketing purposes, run analytics, statistics and research and to tailor your experience on our services.
We may need to disclose this information to service providers such as our cloud storage, payment processing, order management, shipping fulfilment, data analytics, logging and operations providers. We may also disclose this information to third parties for advertising and marketing purposes.
Location Information (geolocation information and commercial information)
We use this information to provide you customized services near you and value-add services near you (including marketing).
We may need to disclose this information to service providers such as our cloud storage, payment processing, order management, shipping fulfilment, data analytics, logging and operations providers.
Website and Account usage information (e.g. order history, wait lists, pages viewed, and customer service inquiries)
We use this information to better understand how you use the service and to customize your experience on our services.
We may need to disclose this information to service providers such as our data storage, payment processing, order management, shipping fulfilment, data analytics, logging and operations providers
Device level information (e.g. internet and other network activity information, including ADIDs, cookies, IP address and other device hardware and software information)
We use this information to protect the security of your account and remember your personalized settings. We may also use certain device level information for advertising and marketing purposes.
We may need to disclose this information to service providers such as our cloud storage providers, data analytics providers and advertising partners.
Inferred Data (e.g. inferred user information, preferences or tastes)
We may use this information to provide you with recommendations and customize your experience, optimize or improve our services, and run analytics, statistics and research.
We may need to disclose this information to service providers such as our cloud storage, data analytics, loggings and operations providers.
Survey Responses
We use your survey responses to improve our services and better understand your preferences.
We may need to disclose this information to service providers such as our cloud storage providers, data analytics and survey processing providers.
 
As applicable under the CCPA, from January 1, 2020, if you are a California resident, you may make requests to us as set out below. We will review all requests received and determine the extent to which and how to respond. We will not discriminate against any California resident who makes such requests.
 
Right to access/know
 
You may request from us a list of: (i) the personal information that we have collected about you; (ii) the categories of third parties to whom we have disclosed your personal information; and (iii) the categories of third parties to whom we have sold your personal information. You have the right to up to two (2) access requests each twelve (12) months.
 
Right to delete your personal information
 
You may request to delete your account and your personal information.
 
Right to opt-out from the sale of your personal information
 
You may request, at any time, to direct us to stop “selling” (for the purposes of the CCPA) your personal information.
 
Making Requests
 
You may contact us to make the requests described above by completing this form or by contacting us as indicated below in the Contact Us section. We will not use the information you provide as part of your request for any other purpose other than to fulfill your request.
 
To ensure the privacy and protection of individuals, we are required to verify or otherwise authenticate your request(s). To verify your request for access or deletion of your personal information, we may request that you log into your account and make a request here.
 
If you do not have an account with us, please submit your request by completing this form. We will use the information you submit to verify your request prior to completing your request.
 
You may also submit such requests through an authorized agent. To designate an authorized agent, please send us a notarized power of attorney / notarized letter authorizing said agent. Requests from agents that do not submit such proof that they have been authorized by you to act on their behalf will be denied
 
Other Requests
 
If you are a user of this service and a California resident under the age of 18, you may request to have your posted content or information removed from the publicly-viewable portion of this web site by logging into your account and removing your posted content or information from the webpage where it is posted, or contacting us directly. Content or information may not be removed from our systems or databases. In certain situations, content or information cannot be removed.
 
As a California resident, you may contact us with any questions or to request a list of third parties to whom we may disclose your information for such third parties’ marketing purposes and the categories of Information we may disclose.
 
See the Contact Us section below to make such requests.
 
HOW TO CONTACT US
 
If you have any questions or concerns about this Privacy Policy or its implementation you may contact us via email at: [email protected]
 
By Mail: 
Re-spin, LLC
4208 Overland Avenue
Culver City, CA 90230



Data Collection
We keep your username and email address in your account as well as payment info if you've chosen to add it.  We also record analytics of user actions and monitor crashes.  All posts and comments are kept with our content as well.

How To Delete Your User Account and User Data
You have the right to delete your account at any time.  To request deletion of your account and data, please email [email protected].  Additionally, you can send us a request via the “Send Feedback” button on the settings screen.  If your user account is deleted, all personal user data is removed as well.